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Our Money Back Guarantee and Return Policy


Your satisfaction is important to us and is 100% Guaranteed. 

If you are dissatisfied with any merchandise for any reason, simply return the product within 30 days of receipt for a full refund of your purchase price and WISP will pay all RETURN shipping charges.

Should you need to return your WISP purchase within 30 days of receipt, WISP Industries will email or fax to you a pre-paid shipping label and RMA Number. Simply Call Customer Service at WISP or Email us.

To call in your return request: Please phone 855-843-9477 between 8:00 am to 5:00 PM PST and you will be provided a RMA Number and a return label.

To proceed with a return via email: Please email info@theisp.com and in Subject Line type WISP RETURN Please include: Your Full Name and telephone number Customer Order # Best way to send you the RMA and Return label via email or fax.